In order to survive, today’s retailer must offer products and services the big box stores cannot, and, in order to prosper, they must also provide a level of service their customers cannot find anywhere else. The competition is tough but the small retailer has advantages to offer their customers the big guys cannot. This article will offer ideas on how the small retailer can stand apart from the big box stores with their poor service and meager selection and turn their store into an indispensable resource their customers will return to over and over again. Find the full article here.